With VoIP (voice over internet protocol) plans becoming more flexible and affordable, the world is possibly looking at a trend where one day international calls, be it to the mobile or landline would be next to nothing, especially as more people around the world get connected...

Near Field Communication (NFC) is a new, short-range wireless connectivity technology that essentially puts a wallet into your SIM card. This mobile wallet is expected to revolutionize the way consumers make purchases...

A recent study done by In-Stat has revealed that when given a choice between WiMax, WiFi and 3G, majority of consumers showed a “significant preference" for the long distance WiMAX protocol. This market looks set to intensify with the world expecting more than 133 million users to adopt WiMax by 2012.

Customer Service is increasingly becoming a competitive tool for companies. To keep up with the rising competition and increasing demand for superior services, a contact center must continuously exhibit a heightened level of customer support and service despite its growing customer database...

IPTV (IP Television) is growing in the Asia Pacific and is estimated to reach 8.1 billion by 2011 according to In-Stat. SDA Asia catches up with Richard McBee, President of Tektronix Communications to find out what is driving this market, where the IPTV “hotbeds” in Asia are and what Tektronix has in the works to exploit this lucrative market.

In today’s dynamic and fast-evolving world, it is perhaps very important to be able to reach customers spread across the world at any given time. New digital marketing channels, such as Internet and mobile phones are considered to be among the powerful opportunities to reach consumers.

The convergence market is all about bringing together mobile and fixed services to a single device. SDA Asia spoke to Michael Crossey, Vice-President of Marketing and James Aitken the principal solutions evangelist for Aepona, to understand Aepona’s role in the fixed mobile convergence market, its business strategy to drive revenue and such. Michael and James spoke about their main product Universal Service Platform. They explained that it is a service framework that converges both mobile and fixed networks such that any service that is deployable within a fixed network can be deployed across the mobile network. They also talk about Voice Call Continuity (VCC) solution, which is a specific aspect in the whole area of convergence....

Wireless communication and the business consumer are closely interlinked in today’s world. SDA Asia spoke to Angela Wilde, Regional Managing Director in Greater Pacific, GN Netcom, to understand GN Netcom’s role in the wireless communications market, its business strategy to drive revenue and such. Angela spoke about GN’s collaboration with Microsoft regarding the Unified Communications platform and more. Read on...

Sven Haiges spoke to Ajit Jaokar, an advocate for innovation within the mobile data industry to better understand Mobile web 2.0, and the wider impact of web 2.0 on the mobile data industry. Ajit is also a recognised author and a champion in the industry for his views on OpenGardens i.e. opening up the walled gardens of the telecoms industry...

We live in a mobile world with an appetite for a rich palette of services that are required on demand, any time, any where. The services cover a diverse range of applications such as the ubiquitous telephone call, email, web browsing, and multimedia to name a few. SDA Asia spoke to SOMA Networks' Dr Frank Van Heeswyk about Wireless...

Peter Kriens, OSGi evangelist said, "The OSGi Framework is a much more mature and system-oriented environment, not restricted by the game focus of MIDP".