Monday, 28 August 2006

Sprint Launches Mobility Solutions Program

Sprint has launched the "Sprint Advanced Wireless Solutions" program to provide business customers with complete end-to-end mobility solution delivery capability. Sprint said the program offers businesses a one-stop shop, single contract and centralized bill, with every element of a mobility solution including the hardware, application software, mobile voice and data usage, professional services, and Sprint-centralised customer care.

Sprint Advanced Wireless Solutions is designed for mid-size businesses, enterprise customers and government agencies, including local and state government, healthcare, utilities and education. The solutions offer a range of options from field service automation to mobile asset management to equipment diagnostics and more.

The Sprint Advanced Wireless Solutions program currently offers six operational enhancement solutions with four additional solutions planned for later in the year. The solutions available are:

• Field Service Automation: coordinates and automates many of the tasks associated with scheduling, dispatching, field communication, work order and activity tracking
• Route Accounting: captures and reports sales and delivery data, accesses product and order information, adjusts invoices, tracks product returns and manages inventory
• Fleet Dispatch & Resource Management: performs complete lifecycle management on fleet of vehicles
• Mobile Asset Management: designed to provide location, tracking, accountability and maintenance data on all company assets including inventory
• Mobile IT Helpdesk Management: automates all the tasks of IT trouble ticket management processes including allocation of trouble tickets, activity tracking, ticket status update and closure
• Field Sales: provides mobile sales agent and customer relationship management for all field sales organizations