Friday, 10 November 2006

Verizon Expands IPM AMS Offering to APAC, Europe, and Latin America

Verizon is all set to expand Remote Internet Protocol (IP) Application Management Service to Europe, Latin America and Asia-Pacific. The company has taken the wraps off its remote IP application management service that enables its customers to outsource all or some of the monitoring and management of their business-critical applications.

The service remotely monitors customers’ applications, infrastructure and server operating systems across multiple locations and can be tailored to each customer’s technical and business requirements, according to Verizon. "The service is supported by customised Service Level Agreements (SLAs) that can include metrics for customer-facing operations as well as on their applications and infrastructure elements such as network support," the company said.

The service can be provided to customers who house their servers at their own location, a third-party data centre or in one of Verizon’s own data centres. It is now available across Europe, Latin America and Asia-Pacific regions where Verizon Business services are sold. It was initially rolled out in the US in late 2005.