Tuesday, 2 September 2008

Oracle Intros new Prebuilt CRM Solution

Oracle has unveiled the new Oracle® CRM On Demand Integration to Siebel CRM, a prebuilt integration that creates a single customer view across on-demand and on-premise CRM (customer relationship management) deployments.

Oracle CRM On Demand Integration to Siebel CRM allows customers to use fewer IT resources than custom integrations because it is prebuilt and designed for rapid deployment. This means that customers can immediately begin supporting multiple Oracle CRM On Demand instances with the choice of on-demand, on-premise or both integrated together.

With a single customer view, Oracle CRM On Demand Integration to Siebel CRM provides organizations using Siebel CRM with the flexibility to easily integrate features of on-demand CRM to quickly add new sales users for new divisions, geographies or product lines.

“The debut of Oracle CRM On Demand Integration to Siebel CRM is an industry-defining step, allowing organizations to quickly and effectively realize the benefits of an integrated CRM system,” said Oracle Senior Vice President of CRM Anthony Lye.

“The deep functionality of on-premise CRM and the rapid deployment and ease-of-use capabilities of on-demand CRM are now powerfully combined for organizations to extract even further value from their Oracle investments.”